Privacy Policy
Last updated: August 19, 2026
1. Information We Collect
We collect account information (name, email), lease and property data, documents you upload, facts and obligations you create, and usage data necessary to operate and improve the service.
2. How We Use Information
We use your information to provide, maintain, and improve Provenance; to authenticate users; to process payments; to communicate about the service; and to comply with legal obligations.
3. Data Storage and Security
Your data is stored in secure cloud infrastructure with encryption in transit and at rest. Access is controlled by role-based permissions and row-level security policies scoped to your organization.
4. Sharing and Disclosure
We do not sell your data. We share data only with service providers necessary to operate the service (such as hosting, authentication, payment processing, and email delivery) and when required by law.
5. Your Rights
Depending on your location, you may have the right to access, correct, delete, or export your personal data. Organization administrators control access to workspace data. Contact us to exercise these rights.
6. Cookies and Tracking
We use essential cookies for authentication and session management. We do not use tracking cookies or third-party advertising pixels.
7. Data Retention
We retain your data for as long as your account is active. After cancellation, we may retain data for a limited period to comply with legal obligations or resolve disputes, after which it is deleted.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes through the service or by email.
9. Contact
For privacy-related questions, contact us at privacy@provenance.holdings.